Shipping and Returns

1. SHIPPING

We offer complimentary shipping and shipping insurance on all our jewelry. Ready-to-wear pieces have a lead time of  2-4 weeks from the date ordered. Custom pieces have a lead time of 4-8 weeks from the date ordered. 

 

2. RETURNS

We offer seamless and complimentary returns and exchanges on all our jewelry, within 14 days of delivery. Please note that jewelry must be unworn and in the condition received. Unfortunately, we cannot accept returns on custom pieces. For more information, please contact info@or-elle.com, and email us at this address to request a pre-paid return label.